I concur. I am trying to figure this one out myself. It is an ongoing problem where they do not even enter your apartment building. They leave the door tags in the lobby. Complaints to supervisors do not lead to improved service either.
I have an intercom, it works.!! They NEVER ring the intercom & they NEVER knock on the door. I’ve had this scenario with them for YEARS. I always have to go to my Vernon to pick up my packages ALWAYS.. !!
They have a very terrible service just one knock and rum they leave a tag and go.
I have for the delivery in the bronx they too i was waiting on them and i leave adter 10 am and they put a tag on my door say 8:30am
So right in my case they lie because they never put a tag the never came. Right know if the package comes from NJ they deliver but if it comes from Mount Vernon the never deliver.
As far as I know drivers deliver anywhere FedEx operates, they're not specific to any one place or area
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