Same thing just happened to me. But I scheduled a cab 10 HOURS ago & got a text confirmation. Now nothing.
I downloaded app on Sunday night and booked a trip from Country Club Dr and Holmes Av in Mesa for a Monday morning trip at 4:15 AM to airport. Received a confirmation text. At 4:00 AM Monday called to confirm pickup, everything ok. At 4:25 no cab. I called and was told no cabs were available. I asked why I wasn't told that at 4:00 AM, no answer. I asked why I wasn't called and told no cabs were available, no answer. This company provides terrible service.
It's happening right this second! I began calling at 10:42 pm it's now 1:32am I called multiple times. Service is horrible!!
I have to agree. A couple of weeks ago my mom and I were trying to get home with a cart full of groceries, some that needed to go in the freezer. We waited for over 2 hours and not one single Discount cab showed. 4 calls later and we find out they had no cabs available in the area. And I also started to have issues with my asthma and needed my medication asap. Do you think cared about that? NOPE. So we called Yellow and they had a cab there in 3 minutes.
Have not seen any of your cabs are you still in business
Please submit reviews in the review section. This is the question area. Tnx
This is the worse can company my second time dealing with them booked a taxi almost 24 hours a head got the email saying they would be here 3:30 am guess what 4:04 am no can called back guy hung up on me called again for them to say no can was assigned...well miss 2 buses late for work..if u didn't assign a cab u could of told me so I could find another way damn shame people have these companies and don't know how to run the first be honest people depend on u to get to work...you people should be ashamed of yourself a damn shame.
Discount Cab actually does do criminal background investigations prior to contracting with an individual. If you utilize the "totalride" app, their prices are quite comparative to Uber & Lyft. I spent 14 years with this company though I am no longer with them, someone needs to fact check your post.
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