I would call your bank or credit card company and let them follow up on it.
If you used your credit card, contact them and let them dispute it for you. I'd it was a debit card, it may be a little more work, but you can contact your bank. If they won't handle it, they should be able to tell you exactly what to do.
They will return your money, call the offices at Dos Equis Pavilion .
I'd call your bank and verify the single charge, dispute the second.
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