The referred to kiosk is only fast and easy if you did the online appointment scheduler, otherwise you stand there for as long as it takes to fill out an application; needless to say if you're a slow reader and the line is long they are going to tell you the kiosk is only for those with appointments only. This is the place where I got my real ID card and it was they told me the same thing.
When you enter the building there's a kiok center that'll accommodate you it's fast and easy
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