HOW DOES ANYONE GET THROUGH TO THIS OFFICE? I HAVE BEEN TRYING FOR A WEEK NOW AND NO ONE EVER ANSWERS THE PHONE & WHEN THE ANSWERING SERVICE ANSWERS THEY SAY THEY WILL FORWARD THE MESSAGE TO THE DOCTORS AND NO ONE RETURNS THE CALL.

Shante | Oct 5, 2022 | Category: Internist

Ebba Celsus I MD - All questions

Address: 869 Main St, Darby, PA 19023, USA

Pastor Tracy Mallory | Oct 5, 2022

Dr Ebba sold the business two years ago. Don't bother calling the office, it goes to a call center somewhere overseas and the office never gets the information. Sadly, you must physically go there to make an appointment.

NickPhaze | Oct 5, 2022

Their customer service has really taken a dip in the last few years. It's even worse now with their new answering service. Whoever answers the phone never seem to pass the message along or maybe the staff in office don't care enough to follow up. Either way, their customer service sucks. I would say go by the office yourself. When you get there don't complain about their service or else they might get defensive and give you a hard time. I hope you get through. Good luck

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