How do I get the body shop to contact me? They damaged my console and won’t contact me, once they looked at the pictures they took, which proved it was damaged because of them.

Kelly, We are so sorry to hear that you have been unhappy with the service you have received. We strive for excellence with each and every customer we have the pleasure of serving. Our records show that Wendy has been in contact with you regarding your concerns. That said, we will reach out to you shortly. In case our records aren’t up to date, or for immediate assistance please call the managers direct line @ 281-351-3087. We again thank you for your business and truly appreciate your feedback.

I suggest you to go in person, and act tough if they're not taking you serious. Go to management

You need to drive to the dealership. Physically being there gets more attention from them than a phone call with no context.