Tomball Ford

Category: Ford dealer

Address: 22702 TX-249, Tomball, TX 77375, USA

Phone: +12813783160

Opening hours

Sunday: Closed

Monday: 8AM–9PM

Tuesday: 8AM–9PM

Wednesday: 8AM–9PM

Thursday: 8AM–9PM

Friday: 8AM–9PM

Saturday: 8AM–9PM

Reviews

Brandye Miller

Oct 9, 2022

Great experience all the way around! Knowledgable salesman and finance team! They always make things happen and will leave a huge smile on your face!!!

Sylvannus Jones

Oct 9, 2022

Patrick represented the service department exceptionally well. His professionalism and courtesy were excellent. I will be going back.

Cliff Potter Texas Redneck

Oct 9, 2022

Went in without an appointment for a oil change and tire rotation on my 2022 F250. They got me in and out in 30 minutes. Very nice and professional staff.

Allen Carr

Oct 9, 2022

Always dreaded taking my truck in for service anywhere, especially a dealership. This time was different. Ashlyn was nothing short of AWESOME. I’ve never been kept as updated as I was this time. Even though they had my truck over 2 weeks, Ashlyn made it less painful. As long as I’m working with her I will go back when I need service work.

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Questions & Answers

If they Tom Ball crashes my car while it’s in their possession is it their fault or mine?

Tomas Alires | Nov 4, 2021
Richard Garcia | Nov 4, 2021

By Texas state law, if your car is in their possession, they are responsible for all damages that incurred.

When are the new trucks arriving?

Catherine Lewis | Nov 4, 2021
Tomball Ford | Nov 4, 2021

Catherine, thank you for reaching out. We have new trucks arriving every day. We would love to help you find the one you want. Is there a specific truck you are interested in?

What are the Covid safety practices like here?

Anonymous | Nov 4, 2022
Tomball Ford | Nov 4, 2021

We continue to take our employee and customer health and safety seriously. We are currently following best practice guidelines by encouraging social distancing and masks, sanitizing high traffic touch points, and cleaning the store daily. We look forward to having you visit us at Tomball Ford.

How do I get the body shop to contact me? They damaged my console and won’t contact me, once they looked at the pictures they took, which proved it was damaged because of them.

Kelly Yarberry | Nov 4, 2020
Tomball Ford | Nov 4, 2020

Kelly, We are so sorry to hear that you have been unhappy with the service you have received. We strive for excellence with each and every customer we have the pleasure of serving. Our records show that Wendy has been in contact with you regarding your concerns. That said, we will reach out to you shortly. In case our records aren’t up to date, or for immediate assistance please call the managers direct line @ 281-351-3087. We again thank you for your business and truly appreciate your feedback.

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First made contact in July concerning a recall on my 2015 Ford Explorer. Was told the part(s) to perform the recall was not available at that time. Was then told that I would be put into the system to come in when the parts were received. Advise

Garold Kinninger | Nov 4, 2020
Tomball Ford | Nov 4, 2020

Hi Garold, Our Parts Manager cannot find you in the system. Can you please provide the VIN to find the recall that is required to repair your Explorer? Can you also give me your contact information so we may contact you?

Where's the after hours service drive drop off

Arbaaz Ali | Nov 5, 2019
Tomball Ford | Nov 5, 2019

Our after hours service drop off is located on the right side of the main building in our service area. You will find it located by the first door next to the bench.

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Are you open Saturday after good Friday?

Jay Shaw | Nov 5, 2019
Rob Dorman | Nov 5, 2019

Of course!

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What time does the parts dept close on Saturday

Max Horton | Nov 5, 2019
Alek Schott | Nov 5, 2019

Parts 7 am to 4 pm on Saturdays.

What do you have in a 2017 Edge?

Martha Gadberry | Nov 5, 2017
Michelle Painter | Nov 5, 2017

Buy elsewhere salespeople don't even call you back

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