No. During hospital hours they will not call you back to provide advice. I had to use a different service and got advice that didn't require emergency service. Vet chat came through just not through them and I have their plan. Some advice or a call back is the least they could do.
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
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