Thank you. There is a process...I found it after posting the question...under FAQs.
Call the box office, they'll know how to do it
Using Ticketmaster, you need the email of the person you wish to transfer the ticket to. Log into your ticketmaster account and find your event and the ticket you wish to transfer. Click on the option to transfer the ticket and it will ask for the person's name and their email. When the person receives the notice that a ticket has been sent to them, they will need to log in to their own Ticketmaster account to retrieve it. VERY IMPORTANT: If the person already has a TM account, be sure to use the email that is associated with that account. Otherwise they'll have to create a NEW ticketmaster account with the email you sent the ticket to in order to retrieve it. (OR you can cancel the transfer and send to a the correct email before the person accepts).
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