Just go there
They answered mine the first time I called. It seemed to be after just a few rings. I told them what time I wanted to come and adopted our dog that day. There was only one person out of a group of 4 that had been cleaning pens that stayed with us with another showing up very soon after. He was someone's pet dachshund. We kept his name because he seemed to know well.
They are probably busy at the moment. They are usually really busy at this time of the morning
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