I also been waiting since February 2020 and still no luck getting anyone on the phone. The last email I received was in April (6 months ago). The automated response says they are no longer providing phone service—email only.
I actually sent my application in January so I can also sit for the exam. I heard from them once and then have been trying to call an email with no luck. This is absolutely ridiculous . Who can you complain to there is absolutely no accountability for what they do. It’s been 10 months !!!! I just want to sit for the exam.
I have been waiting for 8 months and still no progress. Best of luck!
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