No it is not but my advice is from personal experience. Its not them thats taking this long it is the insurance company. They are negotiating your settlement right now and trying to get the best offer for you so that you can decide if you want the first offer or the second because the third offer is to go to trial and that will take a longer process. Give them another 1-2 weeks and let them know how you feel but do give them a call tomorrow and you will see that my advice is right but only from personal experience.
I don't think so. I'd contact their office and find out if I were you.
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