Do you teach your cashiers what, "Giving Good and Positive Customer Service," is all about and why its Important to the Store?? As a cashier in retail, I was not impressed with the, "Customer Service" I did not receive by my cashier, last night!

Some of the managers need that said customer service training as well. That's a pay it forward kind of deal, a manager that excells at customer service tend to lead the charge at having happy employees that pass the good attitude and customer service on the the customer. Lead by example.

See the store manager, they have a personal interest in good customer service.

Toni Daniels, perhaps a Local Guide is not the one you might want to ask this questions. Perhaps a personal one-on-one with store management would be more effective? It's always worked for me...

Some of the cashiers need more training to understand that good customer service is all they have to sell.