Check which consulate you are to contact (DC, NYC or LA). It depends on which state you live in. Email them for an appointment. They respond very quickly. There is a list of documents that is required. The most important is the new myKad which has a chip. There is no need to bring passport photos because they will capture a picture there.
You can only go in there with an appointment now. The appointment can be made through email and the response is very fast. Their phone system is down and I think the website shows the alternate phone number to call.
Email to Malaysia Embassy or Consulate and they can help you .
Thanks! Your answer is awaiting moderation.