The Manager and an Employee were extremely rude to me and my family. I attempted to call I to place a complaint and the Manager and employee wouldn't not allow me to speak to anyone but them. Does anyone know how to contact a supervisor or owner?

Stephanie Sordia | Jun 20, 2019 | Category: Seafood restaurant in Phoenix, Arizona

Knock Kneed Lobster - All questions

Address: 3202 E Washington St, Phoenix, AZ 85034, USA

Donald Judd | Jun 21, 2019

No, I have never had a problem with any of the employees there. But then again I try to be nice to everyone that handles the food That I'm going to eat

Katlyn Gibbons | Jun 21, 2019

Its family owned not corporate. I think the owner is a little old lady. I would reach out via Facebook/Twitter/whatever other social media they might have. Ive been there a dozen times and never have had an issue with the employees or customer service.

Jessie Vaillancourt | Jun 21, 2019

The Better Business Bureau will have the name of the legal owner or the business licensing for the city will have the owner's name on record if you have no luck any other way I would suggest as a last resort doing researching the owner that way

Eddie Omega | Jun 21, 2019

Stephanie what was the problem? It's a family owned restaurant, maybe reach out over social media, I hope your problems will be resolved

Rose Ruiz | Jun 21, 2019

let me knw. I was told the same. they wouldn't let me talk to the owner. Manager Alma very rude

Stephanie Sordia | Jun 21, 2019

I will try Twitter and the BBB. Thank you.

Charlie Jones | Jun 21, 2019

I've been going there since it was Margarita Ville and never had a problem. Staff has always been respectful and courteous. Quality food 😎

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