The VHA OCC Contact Center experiences higher than normal call volume, which at times can prevent you from being able to reach our Customer Service Agents. We are aware of the challenges our customers are facing when trying to contact us by phone and are working to resolve them as quickly as possible. The best day of the week to call VHA OCC at 800-733-8387 is Friday. For Veterans Health Administration Office of Community Care (VHA OCC) programs, please visit the Contact Us page on the VHA OCC website which includes contact information and mailing addresses for all the programs we administer. The Contact Us page is located at https://www.va.gov/COMMUNITYCARE/about_us/contacts.asp.
Unfortunately no. The number is working but can sometimes be overloaded during peak hours causing a busy signal or error message. Suggest calling early in the morning or later in the afternoon
Thanks! Your answer is awaiting moderation.