Either buy the tickets in person, ticket machines and app.
Lirr departure track are clearly marked. Ronkonkoma line is purple. There are about a dozen ticket machines around and there are ticket windows with humans. You can also buy tickets through a phone app.
You have an option to get your ticket from a automated machine, or a ticket booth operated by a live person, also, there is a board with all departures located in Penn Station that will tell you which LIRR line to board, but if you are confused or have any questions i would suggest getting your tickets at the live person operated ticket booth and asking them where to board.
Thank you what is the app
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