I did to switch boxes. I have a box that is currently not working. What do I need to bring with me to make this switch?

Old box

Make sure you bring the box and id with you also request credit for the time that box wasn't working cause they do charge you for it.

The old box and identificetion just in case its ho

Bring back the box and the wires and plugs. And her another box

Call them... I'm a person who dumped their service

Yes