Stay away from this company they are nothing short of a RIP off. Your special plans will be ruined GUARANTEED
You might be able to get you order number from the website but there are a ton of glitches from the website. I recommend calling in, requesting a representative in the United States and ask for your order number. Be careful with this company. I used to be a supervisor (left there this summer) there and they are horrible
You can login to their website to get the tracking number if I'm correct.
I was initially disappointed because my order failed to arrive, l waa easily able to first call and then email the company. I was pretty upset about how the matter panned out but they were quite receptive and responsive to my concern and worked really hard to correct the problem. In short order my anger was lifted and l was able to view the matter more objectively, please note my flowers were due to arrive yesterday and they still haven't arrived yet. I am trying to be fair and l understand these are crazy times, l am more then willing to give this company the benefit of the doubt. Hopefully this issue will be resolved today, if so l am more then willing to use this service again, if not l will simple go elsewhere but l believe they will make it right.
This is a horrible company! I ordered a large spray for a funeral and not only were they late but sent a small embarrassing version of the product I ordered. They did however offer to redeliver to a funeral home after the service ended, as if that made any sense. Very disappointing company!
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