Can I go to ask questions about credit card issues, I was approved in February and still haven't received my card? I need to speak with someone in person, no more phone call

Ery Moreira Rodriguez | Oct 7, 2019 | Category: Corporate office in Southside, Jacksonville, FL

Citi - All questions

Address: 14000 Citicards Way, Jacksonville, FL 32258, USA

Premji Taank | Oct 7, 2019

I would ask you one thing probably it's lost in the mail, best thing go to nearest branch and tell them, my son works for citibank, in Florida, l live in London

Nabeel Hasweh | Oct 7, 2019

You may visit a branch which can help you call in to customer service for your credit card account, but this location does not include in person customer service for the credit card accounts. The best thing is to call the number on the back of your card or go online and chat with an agent for help with your account.

ralph murphy | Oct 7, 2019

Go to any branch. Most likely lost in the msil but if you dont get any results pull you credit report

Brandon Kass | Oct 7, 2019

Yes you can, but if you havent received your card, please verify your address and they can send another. Most of the time it's either a wrong address or the post office lost or returned it. Since its your first card they will have to send it normal mail 7-10 business days.

Regina Dillard | Oct 7, 2019

The branch may be able to assist with getting you in touch with correct dept. Personally I would call

yu song | Oct 7, 2019

can go and see

J Clint | Oct 7, 2019

Not at this location. You may wish to go into a branch.

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