Thomas Chase apartments are terrible. The manager Pam is an idiot. She’s rude, talks nonsense about having to keep the blinds down, they do nothing about people smoking cigarettes and weed in the breezeways (White is illegal per the lease agreement), they fail to enforce that and fail to maintain the landscape. You also are not allowed to have plants, no wind chimes, etc. you also have to pay $5 for them to make out your bill. You also have to pay the rent via RentPayment app. No checks or money orders, which is in VIOLATION of the ADA ACT. Also, if you do not have a washer, they’ll give you one for $35 a month, but that’s a continuous fee. Even if you’ve had the same washer for 6 years, they’ll keep charging you even though you’ve paid enough money for at least two or three washers. There is also a neighbor that has been dealing with an ant infestation for the past 6 years and they’ve done nothing about even they knew from the start, and she’s elderly. Pam is the WORST.
A 3-room apartment costs $ 915 more The cost of water and drainage that it buzzes from month to month
Please give us a call at 904-256-4650 to discuss.
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Pam is hateful. The maintenance team is good but office staff not so much.
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