This "5 star facility" is by far that! Maybe the front of the building was remodeled. The physical building according to the state is up to date. However, the way they tend to their patients is absolutely horrible! Filing complaints with whoever doesn't help. My Mom was left in her mess over night also! At 5:30 am her roommate got up and stood by the door until someone came to help her. She said I don't need help. She (my Mom) needs help. My Mom trees buzzing the nurses all night. Waved at the nurses walking by to no avail.
No! My aunt is there and they hav yet to keep their words and watch her as she has Dementia. Shes been in her own feces over night and coming to see her the next day around 9 in the am. The Head nurses and social worker for that faculty asked “What we could do to make it better?” You worked there for how long and your asking us that question. It makes you wonder how many other patients here are not being taken care of! Would they do allow their relatives to stay at the facility they work at?!
I've been there 6xs. Love the place & staff.
I 100 % agree I was there for 33 days basically lived there I had brain surgery & a stroke . I am 47 years old sent there from my surgeon from Vegas (who was excellent... I sat for hours with absolutely no help push call light . Nothing!!!!!! Just left there3 days ago . What a nightmare had a nervous breakdown .. the nurses station was directly across from me I had to scream to get help in my room . I wouldn't place my worst enemy in here. The physical therocupatiental physical therapist staff is superb 100000% Deb, Saxon, Wendy,Marie ,Tearsathe& I mean the BEST..re .. God bless thephysica therapist there . 33days of hell the Cna need more empathetic towards the a patients God forbid you try to call the nasty sit there & ignore the orange call lights thank God for the Nurse Brent Davilla he was the only staff member who helped m!!!!!!!!! & a new student aids they were fantastic too.. Veronica , Shane ,Chris .. they literally saved faith in humanity !!!!!
Absolutelyz Not .worst medical facility I have ever been in!! Nurse call took 20 minutes to an Hour!!! the one Doctor I met was terrible !!!
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