My experience has been totally different from yours. I got my apartment approved in less than a week and moved in on the date I was told. I had some minor issues in my apartment, but were delt with in a timely manner. Maintenance staff and the office staff have been nothing but friendly and courteous. Im sorry for the issues you are going through @stephen but are we talking about the same Glen Oaks Apartment? And to answer your question Eva, yes you can pay by credit card. I wouldnt recommend it because there is a $70.00 extra charge to pay with credit card.
You can, however I wouldn't recommend living here at all. My apartment had mold, flooded twice because of the A/C, the faucet water had high lead content, and they go up on the rent every year. Don't RENT from them.
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