Restaurant has serious customer service issues orders take way too long!! Horrible attitude, been waiting for over 9 minutes to receive anything. Needs to be under new management.

Nicholas Thompson | Oct 5, 2018 | Category: Hamburger restaurant

Steak 'n Shake - All questions

Address: 1651 W New Haven Ave, West Melbourne, FL 32904, USA

Rechelda Stewart | Oct 5, 2018

I Agree & Disagree, the food is always hot n good no complaints there at all ... But on the other hand when u see a manager working as hard as their employers that's a bad thing, that means they dont have enough waitress... it's a good thing that the manager is working bc there are some that will just walk around or sit in back office until they are needed, so the fact that the manager tries to sit u, order your food, make sure your okay and order drinks is a plus.... so I mean they try, they can be slow at times as far as waiting on your food but if you go in to eat laugh and talk with whoever u came with to pass time, if you want quicker service there is always drive thru 😁 but things will get better I actually see them trying each time I go in there ... Oooh and about waitress having attitudes, remember you never know what's going on in someone's life say something positive to them I promise you will see their whole attitude change.. It's not right, but time for a change,starts w u

Alan Kapornyai | Oct 5, 2018

I agree

Benno Bettler | May 7, 2022

Steak and shake disappointed

Michael Mosley | Oct 5, 2018

I don't know why this was posted as a question. I give you zero stars and may God have mercy on your soul

Wayne Whaley | Oct 5, 2018

2 times I was there food good waitress nice not to long a wait but w a s after 2 for the half price shakes

Andrew Hughes | Oct 5, 2018

I have had nothing but bad things to say in my last 3 visit,s they need help with the staff and management i have even chaanged my review to a single star

The Life of Rylee O | Oct 5, 2018

It's not always like this....slow at times but have always had a decent meal...

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