Steak 'n Shake

Category: Hamburger restaurant

Address: 1651 W New Haven Ave, West Melbourne, FL 32904, USA

Phone: +13219533080

Opening hours

Sunday: 10AM–12AM

Monday: 10AM–12AM

Tuesday: 10AM–12AM

Wednesday: 10AM–12AM

Thursday: 10AM–12AM

Friday: 10AM–2AM

Saturday: 10AM–2AM

Reviews

Gary

Oct 3, 2022

Ordered a plain hot dog. Came with mustard and ketchup on it. Barely warm. Burger was ok. Milk shake on the money.

Jenna Comeaux

Oct 2, 2022

Never coming again in my life, last night I went in with a friend and this girl started laughing in the intercom while we were ordering so we told her to hold a min and then we heard tapping on a table on the intercom then when we ordered we felt she was being very giggly and this nasty attitude towards us on the intercom when we went to pay she started saying she told us that they’re not receiving cash, cards only and that she mentioned it in the intercom and we never heard it so we just left we don’t want spit on our food ty very much and this girl had curly hair and was wearing glasses please can you let her know that this is not the way to treat or talk to customers. What is her problem? Next time I see her I will def let her know also.

Steve Davis

Sep 30, 2022

My favourite place to eat- great service, greater good food, and even greatest good prices- can't be beat!!

Rachael F

Sep 30, 2022

Today me and my boyfriend placed 2 separate mobile orders and never received them. We never have eaten at this place before and we got there and were informed they were closing but we told them we had a mobile order so they let us in, didn’t ask our names or anything and since this was our first time here it’s not like I knew to automatically give them my name, they should ask me that. Well we wait about 20 minutes; my boyfriends order says it’s ready for pickup, we get a little more ancy and I go up and ask, the host who let us in and said it was fine because we ordered ahead went ahead and let us know that we would get our orders they’re working on it, I wait there ANOTHER 10 minutes and everyone’s just sitting ducks, cleaning up for closing and my food said it would be done at 5:33 pm, it was then 6:05 pm, I waited, I asked, just to finally get told that my food wasn’t coming out and I can take up my refund(s) with the mobile app? This was the worst experience i’ve ever had at a food place and I will never reccomend people here.. do better lol

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Questions & Answers

Restaurant has serious customer service issues orders take way too long!! Horrible attitude, been waiting for over 9 minutes to receive anything. Needs to be under new management.

Nicholas Thompson | Oct 5, 2018
Rechelda Stewart | Oct 5, 2018

I Agree & Disagree, the food is always hot n good no complaints there at all ... But on the other hand when u see a manager working as hard as their employers that's a bad thing, that means they dont have enough waitress... it's a good thing that the manager is working bc there are some that will just walk around or sit in back office until they are needed, so the fact that the manager tries to sit u, order your food, make sure your okay and order drinks is a plus.... so I mean they try, they can be slow at times as far as waiting on your food but if you go in to eat laugh and talk with whoever u came with to pass time, if you want quicker service there is always drive thru 😁 but things will get better I actually see them trying each time I go in there ... Oooh and about waitress having attitudes, remember you never know what's going on in someone's life say something positive to them I promise you will see their whole attitude change.. It's not right, but time for a change,starts w u

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Are their milkshakes any good?

Joshua Lopez | Oct 5, 2018
Alan Kapornyai | Oct 5, 2018

Yes. Very good. But overall they are sneaky and expensive. And very slow.

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Have they opened indoor dining??

Brenda Maitland | Oct 4, 2021
Josie Torres | Oct 4, 2021

Yes they have.

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What are the Covid safety practices like here?

Anonymous | Oct 4, 2022
Scott Morgan | Oct 4, 2021

They are following strict guidelines...masks, gloves etc on employees, they are being very careful

When is the dining area going to reopen???

Brenda Maitland | Oct 4, 2021
Timothy Downing | Oct 4, 2021

This is thw latest im aware of https://www.steaknshake.com/covid-19/

Why does the map say they are open when they are not? This place is not under 24 hour operations but sure wish they were. Very disappointed!

Danny Schaust | Oct 4, 2021
Danny Schaust | Oct 4, 2021

I know why it changed but it hasn't reflected on the map yet

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Is Steak N Shake Closing? I Keep Hearing You Guys Are Closing.

Yung Royalty | Oct 5, 2019
Anjel Jaurides | Oct 5, 2019

No they won't ever close!

When is Senior day?

Jenny salas | Oct 5, 2019
Carlos Diaz | Oct 5, 2019

I really don't know

Would you like some delicious lettuce??

Colby “Minelas v2” | Oct 5, 2018
Wayne Whaley | Oct 5, 2018

Why r u wasting my time

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