Why is it so hard to get through,had me on the phone 3hours then has also been calling for 2days all day and always busy

Go online right at midnight and try to book too. Remember, passports are very backed up because of everyone trying to travel and the offices that were on bare bones staff for a year.

Don't call during the day time. You will mot reach someome. I learned that by callong over 60 timea in one day. Either u call when they open at 8am or call after 9pm. I was able to speak with someone then. Otherwise, if you need to book an appt go on at either 5am or 6am in the morning. Just keep refreshing until quarter of the hour. The reps don't see anything different than we see online. Keep in mind your appt has to be within 3 business days of travel and you need prood of travel.