Customer Cancellation Policy: For cancellations made two or more calendar days prior to sailing date, refunds will be issued, minus a $2.00 processing fee per ticket. For cancellations made less than two calendar days prior to sailing date, refunds will be issued, minus a $4.00 processing fee per ticket. Unused reservations or those not cancelled prior to departure time will be subject to forfeiture of the entire amount. Customers must contact Cross Sound Cruises before their reservation departure time for any changes, refunds, or credits. Refunds will not be issued after the date and time of departure. Reservations are non-transferable. Change Policy: Changes to departure dates or times made at least two calendar days prior to sailing date are allowed without a processing fee. Changes to departure dates or times made less than two calendar days prior to sailing date are allowed, minus a $2.00 processing fee per ticket. All changes are subject to availability and other restriction
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