Been trying to get in touch with the company. No luck, says number is disconnected but they have debited my account. Any advice cause I was not giving a confirmation email about my order? Any advice?😤

Our rug return at ESaleRugs was the easiest, most hassle-free return we've ever made. I do not understand how this question could be the result of anything this merchant could have caused. My guess is "operator error(s)." Or, perhaps, this customer is simply setting the stage for a late-return attempt.

I had to return a rug and had no problem contacting them.

I wish I had some good advice. I ordered a rug that I had a problem with and cannot get anyone to answer the phone or call me back. It's a shame. I need more rugs but will not order from them. Need to try to find somebody else to buy from