Where can I call to complain about staff
Thank you for your inquiry. We send all COVID-19 tests to an outside lab (either Lab Corp or Quest Diagnostics) so the turnaround time depends on their ability to provide results. We tell patients it can be 5-7 days but the labs have often been able to provide results sooner. It helps to create a portal account with both of the lab companies as they will often post results to their own patient portal system a day ahead of sending them back to Righttime for us to post in your portal account.
They say 3-5 but it was 2 days for me both times i went!
They told me it would take 7 days from when I took my test
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