Thanks Chris I'll give that a try.
Wow! Really difficult question (and sorry you're going through that). The best answer I can give you is to contact the postmaster for the Rochester General Mail Facility (GMF) or if that becomes problematic the postal inspectors. I suspect there was a problem with the address and it has gone from one "machine" to another. The Lyell Ave facility handles mail for outside the immediate Rochester area (all Rochester packages go to the GMF). Sorry I couldn't help more.
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