United States Postal Service

Category: Post office in Rochester, New York

Address: 216 Cumberland St, Rochester, NY 14603, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: 9AM–12PM

Reviews

bill g

Apr 28, 2022

I had a package that needed signing , but the person taking over for my normal mailman didn't ever knock or ring the bell. They kept leaving a form that they missed me, even after I signed 2 of them and left for them to leave the letter! Now that is bad mail service. Were is the head Post Master on that???

Kalin

Mar 22, 2022

Extremely helpful and friendly

sk8 boyzzz

Oct 15, 2021

Not bad

Paul

Oct 13, 2021

The postmaster (Jackie) lacks customer service skills and will do nothing to resolve problems with mail delivery

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Questions & Answers

Why are postal carriers leaving your packages outside by a security door without ringing the door and leaving your packages with anyone who opens the door.

Theresa McAbrew | Oct 11, 2018
RedMistNinja | Oct 11, 2019

Because the mail person does not care. Like most people nowadays.

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Why cant you just speak to someone on the phone!!!!!

Eryn Eren | Oct 11, 2019
Keona Allen | Oct 11, 2019

That's what I want to know and it's extremely annoying with that damn automated talking.

Does the post office cash money orders

Tatianna Holmes | Aug 11, 2022
Aaron C | Aug 11, 2022

Yes the post office will cash money orders but Banks do it better

Is there an Automated Postal Center (APC) is a self-service kiosk at this branch?

J. Parry-Hill | Oct 10, 2021
Mary Irving | Oct 10, 2021

Yes

why can we not get are mail delier it been 3 day and no mail have new mail personit happenevery time i livein the front apt and it is alway deliver to a house on theresa st and i live on sander st

june richardson | Oct 10, 2020
dubinthislife | Oct 10, 2020

Find the local post office associated to your zip code. Next go to that post office in person and ask to speak to a manager. They can talk to the carrier personally and figure out why your service is being held up. Most often it's something simple as not having your name on your mailbox (required) or ensuring there is a safe pathway to the mailbox for the mail carrier.

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Since we pay to have packages delivered securely safely and un damaged why do we pay insurance to guard against lost or damaged items by the P.O. it likened protection money just like the mobsters in the old days

Michael Joan | Oct 10, 2020
Terri Ringler | Oct 10, 2020

You pay for the unfortunate possibility that something MAY happen. Insurance comes automatic on all priority packages for up to $50 value and Express mail for up to $100 value. Seems like a great practice!

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Do they do money orders

Ishara Johnson | Oct 11, 2019
Jesus Lopez | Oct 11, 2019

Hi, Ishara yes they do. I believe all post office does. By the way pretty name.

Hours pick up mail. This location

BORN ALLAH | Oct 11, 2019
Jesus Lopez | Oct 11, 2019

Sabbath aka Saturday's close at 12 noon

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How much is a PO box a month

Larry Roth | Oct 11, 2019
Floyd Minter | Oct 11, 2019

Payment is done every 6 or 12 months & it varies by size.

still can not get mail when we do it ripe into piece and get any we still do not get the ads been to the post office many time

june richardson | Oct 11, 2019
Joel Lee | Oct 11, 2019

Ask for a supervisor

I wanna know why my package was delivered to this post office on November 8th instead of my house!!??!?? And i still haven’t received my package

StyledByMichelle | Oct 11, 2019
Rob Palumbo | Oct 11, 2019

Often if the carrier feels like leaving the package would end up in theft they will bring it back and give you notice. Go to the post office with ID to pick it up

My wife and I live at 31 Barrington St.,14607 Yesterday, Sept. 19, 2018, the mail delivery person left us all of the mail for 50 Barrington St. but none for our address, 31 Barrington st.. We have no idea where our mail was delivered and to whom

David Goldman | Oct 11, 2018
Zayne Austin | Oct 11, 2018

We will confer with the carrier on that day.

Can I change my mailing address over the phone or online?????

Ms Proper | Oct 11, 2018
Robert Billings | Oct 11, 2018

Yes you can change online but not by phone

Why was mail addressed to me delivered to the boarded up abandoned house next door to me? I just happened to look in the yard to see mail thrown on the ground and I picked it up and it just so happens to be my RGE bill and a letter from the hospital.

Sheila Smith | Oct 11, 2018
Zayne Austin | Oct 11, 2018

Contact po to correct issue monday after 12 pm 613 3027. Need location of the issue to correct it.

My question is this: am I allowed to have packages delivered to this p.o.box?

Lula horton | Oct 11, 2018
Shawn Pa | Oct 11, 2018

Yea you can and there is a paper you can sign that will allow us to accept your packages from FedEx and ups

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Can you check your po box after hours?

Jayson Culbertson (jayjay) | Oct 11, 2018
edward mcclendon | Oct 11, 2018

No not on Cumberland street because the doors are locked at 5

Hello I have a question

Rebecca Trinidad | Oct 11, 2018
Jayson Culbertson (jayjay) | Oct 11, 2018

Thanks kinda dumb wish they give you a key or leave it open so you could do so

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