United States Postal Service

Category: Post office in Rochester, New York

Address: 2833 W Ridge Rd Ste 28, Rochester, NY 14626, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–12PM

Reviews

Giuseppe Mellia

Apr 29, 2022

I dread having to come here anytime I need to ship or mail anything out. Staff here literally have zero customer service skills and are definitely not friendly. You'd be lucky if you found a postal worker who actually loves there job enough to at least put a smile on their face and actually care enough about being at work... what a joke

Rachel Greene

Feb 14, 2022

They are always great here

Adam Joseph

Oct 20, 2021

Weird how 100% of my 1/6 legal pad folded letters all made it to their destination but THIS post office flags them as too small. They are EXACTLY the size of a thank you letter. It’s just a postmaster spiteful about my lack of envelope. They WERE SHIPPED. THEY WERE AT THE DESTINATION POST OFFICE and were returned anyways. 1.5 miles away from their destination. Ridiculous. Pound sand. Eat glass.

Tony Camacho

Sep 6, 2021

Always been my most friendly Post Office in Greece! No complaints. The "assigned" or regular employees for the West Ridge Rd. Post Office are always happy and ready to help!!!

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Questions & Answers

is there a xerox machine in the lobby

chris mclean | Oct 26, 2020
James Nealon | Oct 26, 2020

No, but there is one through the second set of doors.

What time does the mail come to Shadmore Drive? I am expecting important mail Friday and cant trust the people I live with.

Tracy Capstraw | Oct 27, 2019
BlueT GreenL | Oct 27, 2019

Unless you have tracking on it you wont know the exact time, if you do go to post office website put your tracking number in and you can get email and text updates on its location and what time its expected you can also leave instructions

do u have overnight delivery

Teresa O’Loughlin Bianchi | Oct 27, 2019
James Nealon | Oct 27, 2019

Yes

See previous two question boxes which include my address and confirmation numbers for mail holds of which I have not received my mail. Unable to reach a person at 800 number (4 hr+wait!!) or at Ridgemont Plaza, Rochester, NY

Nancy Peers | Oct 27, 2018
Nathaniel Rosario | Oct 27, 2018

Hello Nancy. Questions on Google Maps typically are answered by us in the community that are familiar with the area and locations. A situation like the one you find yourself in is better handled by reaching out to the USPS directly. I hope you get a resolution to your problems.

Online says last pickup Sat 5pm Building and outside show noon. Which is correct?

John Appleman | Oct 27, 2017
Nathaniel Rosario | Oct 27, 2017

Ive never had anything get picked up past noon on Saturday st this location. Maybe its an old label but personally noon is what I'd follow

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