Ive been on hold for 30 minutes regrading my order, is any one working their today?

MICHAEL COUGHLIN | Sep 29, 2018 | Category: Sporting goods store in Northbrook, Illinois

OpticsPlanet, Inc. - All questions

Address: 3150 Commercial Ave, Northbrook, IL 60062, USA

Rob Smith | Sep 29, 2018

They have high call volume due to sending people the wrong items!

Hulagu Khan | Sep 29, 2019

Cause they are to busy screwing up your order.

OpticsPlanet, Inc. | Sep 29, 2018

Hi Michael, We are terribly sorry for any inconveniences caused. We are experiencing an unprecedented volume of customer communication due to interest and demand in our product offerings. We're working tirelessly to get the situation under control by working on emails, voicemails, calls, and chats in the order we receive them. We greatly value you as our customer and look to provide you with a better experience going forward. We are showing that you were able to connect with a representative earlier this morning. If there is anything else we can do to assist you, please let us know.

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