Graeter's Ice Cream

Martyna

Incredibly rude employees

April A

They have a lot of ice cream flavors and the salted caramel chip was so good! They also have coffee drinks and ice cream cakes.

Furqan Siraj

Excellent customer service

Matt Ward

Kind of a shame, I bring my family here all the time, spoken with the owner a few times. Definitely a place for the kids to chill when they need a breather. I do uber eats on the side for fun, I like driving around. Had to pick up a order, and was declined by the manager to take it. Reasoning, they wanted a "food bag". Mind you, uber eats does not have a food bag to transport food. It was a Friday night and parking was hard enough. Told them I don't have a food bag to take the item. They made me have the ordered canceled, this also affected my ratings. Store owner came out and said its "expensive" ice cream and we don't want it to get trashed. Understood, But I didn't have to get yelled at all... Was a pain to talk to uber eats customer service alone. Every time I get an order for this shop, I have to decline and skip it. I guess you get treated differently when you're just a delivery "driver". A bit sad. This world has lost their level of respect, manners aren't valued enough anymore. Now, we look forward to take our business else where. The store owner can learn to be a bit polite, treat everyone equally.