Are the online posted prices the same as you pay in the store?

Todd Martin | Sep 26, 2018 | Category: Used car dealer in Springfield, New Jersey

21st Century Auto Group - All questions

Address: 305 US-22, Springfield, NJ 07081, USA

Garry Ferro | Sep 26, 2018

The online price was not as advertised. I called ahead of time for hidden fees and were told there were none and then they tried to raise the price $2400 in hidden fees. They pulled a scam asking us questions whether we qualified for rebates of $800 for college students, $800 for veterans and $800 for being in the military which raise the price $2,400 afterward what felt like a lifetime in negotiations they finally agreed to the advertised price. I took the car for a test drive and it was making a noise they agree to fix the problem if I bought the car they said they would schedule an appointment within a week to fix the problem. I ask for something in writing stating they would fix the problem and they gave it to me in the contract it said (WE OWE) and I wrote on the bottom. Car makes noise when you stop short then after 3 months of phone calls giving me every excuse in the book they finally agreed to fix it but I couldn't get in touch with the service manager and how to fix it myself

Lisa Ferguson | Sep 26, 2019

NO, after showing me two other cars that were double the price of the one that I came to see, they admitted that the only way you could get the advertised price on the BAIT car was to qualify for 3 rebates and use their financing. Meaning that pretty much nobody will qualify for that price. Oh, and the BAIT car wasn't even available because it hadn't "passed inspection". Conveniently, the person with who I had been in email contact for 4 days never mentioned that! STAY AWAY from this unethical business!

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