Do you guys ever answer the phone or do you guys just let people wait 30 plus mins while they get frustrated? I've been on the phone waiting for someone for an hour now!

young savage420 | Sep 23, 2018 | Category: Social services organization in Springfield, Massachusetts

Massachusetts Department of Transitional Assistance - All questions

Address: 243 Cottage St, Springfield, MA 01104, USA

Shirley Martin | Nov 26, 2021

Is area code 887 a Boston office

m s | Sep 23, 2018

If it's snap issue, your wait is because of next available worker model. Please come to your local DTA office to have your issues resolved in a quicker manner. I would suggest Springfield Center DTA on Cottage st.

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Do you guys ever answer the phone or do you guys just let people wait 30 plus mins while they get frustrated? I've been on the phone waiting for someone for an hour now!

Massachusetts Department of Transitional Assistance - All questions

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