Shriners Children's New England

Category: Children's hospital in Springfield, Massachusetts

Address: 516 Carew St, Springfield, MA 01104, USA

Phone: +14137872000

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Kim Amlaw

Jun 20, 2022

Edit.... Since my original bad review, I had a nurse from palliative care call and speak to Shriners. Then I recieved a phone call from management who apologized and explained there was a severe miscommunication over this. Shriners was under the impression from our dr referral that we wanted surgery. That is not the case. They have agreed to do a consult with my daughter and hopefully give her the help she so desperately needs. Original post.....My daughter has a severe curvature to her spine which is causing difficulties with her internal organs. She needs a back brace but Shriners said, "we will not see her due to her complexities. We will refer her to boston childrens." They didn't even try. Just refused to see her. I tried reasoning with them but was shot down. I am extremely disappointed as my daughter will not survive a surgery (which is what Boston childrens would do). I feel like they could have least seen her before deciding they wont help her.

Roger C

Apr 8, 2022

Very professional and respectful they made my son feel very comfortable and at ease

scott masaitis

Feb 28, 2022

Great place for kids

Angela Kostara

Dec 27, 2021

ONE OF THE BEST HOSPITALS FOR CHILDREN .. EXCELLENT DOCTORS AND STAFF !!! !!!

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Questions & Answers

Can people still donate can tabs?

Blake Harvey | Sep 22, 2020
Virginia Smith | Sep 22, 2020

Yes they can. Or to the local Ronald McDonald house which is very close by.

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do you have to pay to get a cab to pick you up?

Leonard Outdoors | Sep 23, 2018
Jennifer Chacon | Sep 23, 2018

Yes but sometimes if you ask hospital staff you can obtain a taxi voucher or their own transportation to get home

Can I do an interview by email to one of your general surgeons?

Germary Osorio | Sep 23, 2019
Jessica Basak | Sep 23, 2019

I got a referral to see someone...I'm sure if you email them or call they will direct you what to do next .

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How to make a donation

Marcia Hutchinson | Sep 23, 2018
Shriners Children's New England | Sep 22, 2021

Hi Marcia, thank you for thinking of us! Please visit our website for further information regarding how to make a donation: https://www.shrinershospitalsforchildren.org/springfield/ways-to-give

Do you accept baby items. I have a brand new playpen, still in box not opened, It is a large one , 59x79x27. I bought it for my ggrand children but is too large for their room

Judith Storozuk | Sep 8, 2022
Shriners Children's New England | Sep 8, 2022

Hi Judy! Thank you for thinking of us. We are unable to use this type of item, but we would suggest contacting a local daycare or other organization such as the YWCA, Gray House, Boys and Girls Club, etc. Someone will definitely have a good home for this gift.

Can I donate toys ?

William Gaudrault | Sep 22, 2021
Christopher Templin | Sep 22, 2021

Yes, as long as they are unopened.

Can I donate books to the hospital?

Olivia H | Sep 22, 2020
Shriners Children's New England | Sep 22, 2020

Hi Olivia, Thank you for thinking of us! We do accept books for our patients, but they must be brand new. At this time, we are limiting non-monetary donations due to our infection control policy, so it is best to call our donor development department to discuss further: 413-735-1285.

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How are they with endocrine issues?

audrey mckenney | Sep 22, 2020
Kathleen Kollmeyer | Sep 22, 2021

Do you accept hand knitted blankets of various sizes?

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I would like to give a one time 2019 donation by check. Who do I send it to?

Ken Bunnell | Sep 22, 2020
Laura Van Deusen | Sep 22, 2020

Shriners Hospitals for Children - Springfield 516 Carew Street Springfield MA 01104

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how do i get a sponsor for my niece who has a curvature of the spine?

Kathleen Gardner | Sep 23, 2019
Shriners Children's New England | Sep 23, 2019

Hi Kathleen, where are you located? You do not need a sponsor in order to receive care at the Springfield Shriners Hospital. You can call our new patient access department directly at 413-735-1234 and they will chat with you to make sure your niece is eligible for care.

Can I volunteer??

Angel Delgado | Sep 23, 2019
Steve Dunn | Sep 23, 2019

They are always looking for volunteers. Call the main number and ask.

If thanks for your attention and I want to ask you a favor, I need to communicate with Jessy, not the one in charge of the game room and I don't know if she can communicate with my friend Scott J Putnam, he lives in Worcester Massachusetts

Elvis Mendez | Sep 23, 2019
Wanda Lee | Sep 23, 2019

Dont know who that is.

What are the policies governing insurance billing if the patient has insurance?

David Ritchie | Sep 23, 2019
Randy Stein | Sep 23, 2019

You would have to refer any of these questions directly to the admissions and billing office

Hot do you go about volunteering to make kids laugh?

John Brinkman | Sep 23, 2019
Shriners Hospitals | Sep 23, 2019

Hello, Thank you for your interest in volunteering. Please visit: https://www.shrinershospitalsforchildren.org/springfield/volunteer for information.

I need to fill out a form,so I can get my daughter's medical records,can you pull up the form I need

Wendy Villella | Sep 23, 2018
Shriners Hospitals | Sep 23, 2018

Please visit: https://www.shrinershospitalsforchildren.org/springfield/medical-records-and-insurance

My 2 month granddaughter is a pt at the hospital and I'm their transportation to and from, unfortunately I'm having surgery & they are having issue w/ transportation. Does anyone one know where they could get help. They travel Amsterdam NY to Mass

carmen santiago | Sep 23, 2018
Cheryl Shanahan | Sep 23, 2018

Sometimes if you check with your local Shriners group, they will sometimes be able to provide transportation.

These commercial's are getting out of hand something begging for money 24/ 7 you don't need it on 40 times a day once a day is plenty

Mark Meseck | Sep 23, 2018
Shriners Children's New England | Sep 23, 2018

Hi Mark, we appreciate your feedback and will forward this information to our corporate marketing team. Thank you!

When my child is admitted for surgery and expected to stay several days, do I need to stay at a hotel or do they let me stay with my child?

Angie Ruth | Sep 23, 2018
Jose Pichardo | Sep 23, 2018

They'll let you stay in the room with your child and they also have a family room

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