Massachusetts Department of Transitional Assistance

Category: Social services organization in Springfield, Massachusetts

Address: 243 Cottage St, Springfield, MA 01104, USA

Phone: +14138581000

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Unego Yao

Oct 27, 2021

Friendly and professional staffs welcome you once enter the building πŸ€—

Mike K

Dec 10, 2020

Just sat on hold for 20 minutes waiting to speak to somebody. The representative completely ignored what I was saying about the website not loading, ignored my question, repeated the same information that I already knew about where to apply and then she hung up on me.

Raven Brielle

Oct 2, 2020

Very disrespectful. I gave the lady my social and she hung up in my face .

David Last

Jan 24, 2020

Fast and helpful. Nice staff.

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Questions & Answers

Why do caseworkers never respond or get back to you?!

Josiah Kastner | Sep 23, 2019
Alicia Wortman | Sep 22, 2020

Weekends and Holidays will always mean state offices closed

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Why can I never get a hold of my worker? And no I cannot make it in to my local office so what gives?!?! Customer service seems like the last priority on you guys list..

Stakk Lane | Sep 23, 2019
Amy β€œPixie” | Sep 22, 2020

If your worker doesn't return more than one call over the span of a few days, call their supervisor whose info is usually given by your worker at the end of her outgoing voicemail message.

I was supposed to have a 10am orientation today. When will that be rescheduled for now? Hopefully not too long in advance.

jackelin castillo | Sep 23, 2018
Jon PR | Sep 22, 2021

Im planing to move over there but i need to cancel my benefit over here. Or i could make a tranfer over there . plz will like some inf or talk to someone that know spanish

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Will DTA open the Friday after Thanksgiving?

NYYankees #1 | Sep 23, 2018
Rain L | Sep 23, 2018

Yes

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Is there a way to apply for food stamps, since my local office is closed?

AndrΓ©s Jr. Sosa Dinguis | Sep 22, 2020
Ivonne Marrero | Sep 22, 2020

Online go to massgov/food stamps. It will give you the information you need.

Can I walk in and get a new ebt card

Jahydon Gardner | Sep 23, 2019
heather Grace | Sep 23, 2019

Yep

Can you go to the dta office and pick up your ebt card

Mike Cole | Sep 23, 2019
m s | Sep 23, 2019

Yes, any office closest to you.

Is the office closed today?

Trevor Thomas | Sep 23, 2019
Tonya Reid | Sep 23, 2019

Dont no it's a holiday ask your phone

When you first get your food stamps card, is there suppose to be emergency food stamps money in it?

Zhnansn Bahau | Sep 23, 2018
m s | Sep 23, 2018

Only if you qualify. Allow for up to 7 days for expedited, though it usually takes 24 to 48 hours. Call the number on the back of your EBT card to verify availability of funds.

Is dta closed memorial day

Ed Vera | Sep 23, 2018
Danny&janette Diaz | Sep 23, 2018

Yes

I lost my ebt card but can't yet make it to the office is there a way I can cancel it

Baby liv | Sep 23, 2018
Neile Goszkowicz | Sep 23, 2018

If you have the 800 number that's was that's was on the back of the card you should be able to call them and I believe cancel it. If you need the number just let me know and I can give it to you

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Are there job openings for someone with masters degree in social work and 16yrs experience in working for department of children and families?

Mary Rentas | Sep 23, 2018
m s | Sep 23, 2018

Yes. Please visit mass.gov and look for CEO link.

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Will anyone else change the Springfield MA physical adress in maps please????

Edgardo Soto | Sep 23, 2018
m s | Sep 23, 2018

Done

So is this the building to go to for cash assistance?

Vanessa V | Sep 23, 2018
m s | Sep 23, 2018

Yes, cash and food stamps. Come early in the morning, wait times could be up to three hours.

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Is dta closed today?

jackelin castillo | Sep 23, 2018
Carlos Molina | Sep 23, 2018

Yes....

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Why is the dta office closed on 1/5/18

Andrea Pitts | Sep 23, 2018
m s | Sep 23, 2018

We open at 11am per Governor's order, due to inclement weather, and possibly dangerous travel conditions for all non-emergency government personnel.

Can I bring my thermus with coffee into dta

Robert Gabry | Sep 23, 2018
m s | Sep 23, 2018

No, all liquids and food are forbidden in the building. Guards will either confiscate the liquids, it make you leave it outside.

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What's the faxing number?

Dali Padilla | Sep 23, 2018
Rain L | Sep 23, 2018

Online tells you. Or just call any dta # and listen to the 5 mins message. Sorry idk it

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Does anyone know if the Offices will be open on Monday (Columbus Day) or if they will be closed due to the holiday?

Ted L. | Sep 23, 2018
m s | Sep 23, 2018

Closed on all Federal holidays, we will reopen on Tuesday.

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