Why aren't they answering the phones? Ive literally been calling for 3 months. I get a message that their call volumn is high.

Go in person they are worthless and no matter who you complain to they don't care.

I always get the high call volume too ....they do it on purpose.... so f****** lazy

When you go there and they say you have to wait for a phone call to set up an appointment

This service is worthless and they don't care. Franklin co. Service is always busy no return calls and then they denied. Their playing God with our lives

You will get that high call volume message every single time even before the place is open it pissed me off they even have that option knowing nobody is going to directly talk to the people that really need help

Same question about non phone communications. I was approved for food card and it was supposed to have been expedited. that was on the 3rd. I care for elderly gentlemen and need to report I have not gotten that food card yet. Auto-answer, asks for card number...if I had the card I could give it.

Or tell City Hall