That kind of issue is most definitely fixable! It's hard to pinpoint what could be causing the issue without opening it up, so I'd recommend dropping the console off in store so we can further diagnose the issue and more accurately quote a repair cost. If the console isn't repairable for any reason or you decide you don't want to continue with repairing it, a $30 diagnostics fee does apply. Thanks for reaching out to us!
No idea. Try microsoft.com/support
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