Thank you for your concern and feedback during your stay at our property. Our housekeeping staff does do daily inspections on rooms and quarterly full deep clean and maintenance on each room to assure proper room quality. We have called the health department and notified them of the issue you have informed us of and taken the proper steps to not have this issue occur in the future. At times guest do notify us until it is their check out from their room rather then when the incident occurs so we do not know of the issue prior. We always suggest that guest notify us as soon as they see or have an issue with their stay so that our staff can properly handle the matter. Also this item could have been placed in an odd location so that it was not visible to the naked eye and had to be seen with a flash light to actually locate the item. We do apologize for any inconveniences that occurred during your stay but again we have taken the proper steps so that this does not occur in the future.
The person at the front desk.
I would say the manager and/or owner, and possibly public health.
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