Does anyone answer phones there

Rarely lol

Maybe their dealing with animals

Very rarely, I agree. There is a receptionist but she is usually so busy on the other lines she doesn't have a chance to answer all of their calls. Keep calling and she will eventually answer or return your call. That's what she told me when I asked, lol. She's a real nice person.

Sometimes. Gotta LOVE those automated telephone answering services that put you through 101 freakin options you don't need ...rt.