Grand Strand Water & Sewer Authority

Category: Water utility company

Address: 166 Jackson Bluff Rd, Conway, SC 29526, USA

Phone: +18434438200

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Catherine Whitlock

Sep 22, 2022

So HTC contractors directionally bored into my service line on Grand Strand's side of my water meter. I contacted GSWS. Days later, they don't have any knowledge of my phone calls reporting the damage and asking about the repair. Then today I go to wash my hands and my water is off. There's no warning or notification of how long it'll last. An estimated outage time would be nice to share on the automated message. Instead you have to wait for customer service to answer the phone to get a rough estimate.

Crown Park Superintendent

Sep 13, 2022

Thanks for the quick service on the sewer line repair,called in at 1pm, got fixed at 530pm. Thank you crew for the quick response.

Patti Glaser

Aug 29, 2022

Water line break reported 3 days ago to GSW. No one has come out, no response when they will be out to make the repair. Meanwhile water is flooding yatds.

Carla Wessells

Aug 22, 2022

Our meter was inaccessible because the meter box was collapsed by a large pine tree root, so we couldn’t access the valve to turn off water to replace the water heater. Our house doesn’t have a main shut off valve inside. Called in the morning, crew came out same day by noon, they cleared & cut the big roots, replaced the meter box and marked location in 30 minutes. Great customer service. Prompt response. 17 year customer here.

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Questions & Answers

How much is deposit to turn water on?

Toni Smith | Sep 24, 2018
candice hrindich | Sep 24, 2019

$100 deposit $40 service fee and $41.70 activation fee.

How much does it cost to provide water service to a property?

Andrea Garcia | Sep 24, 2019
Richard Heckle | Sep 24, 2019

You will need to contact them with details and location in order to get an accurate figure.

Who do you call when there a storm drain that is not draining

Pat Hartshorne | Sep 9, 2022
Russell Clark | Sep 9, 2022

Horry County Department of Public Works.

Why is my grinder blinking and making a beeping sound?

Katina Singleton | Oct 28, 2021
Russell Clark | Oct 28, 2021

You need to call GSWSA if your grinder is doing that. Something has failed and triggered the alarm to sound.

How do I schedule service shutoff?

Jeremy Griffin | Sep 23, 2021
hello holla (hi) | Sep 23, 2021

Call them

Can I apply on the phone for service

Letishia Calloway | Sep 23, 2021
Sharon Smith | Sep 23, 2021

I would recommend it. I applied online on the 20th and never heard back. They were super nice when I went to the office in Conway.

What does it means when you have low water pressure

Loria Alston | Sep 23, 2021
Debra Van Nostrand | Sep 23, 2021

There is a leak somewhere and you may want to get that checked

I have a leak in my yard an I kno it's affecting my bill so who can I speak to to handle this and see what can be done about this Bill ...And abiut a refund for last month or somthing because I just realized the problem

Irra Platt | Sep 23, 2021
John Cole | Aug 24, 2022

there is a water leak where the meters are located in the front yard and the meter is running constantly can you send someone out here Sap.

What if you have a water line not connected to the water meter?

A Fresh | Sep 24, 2019
battleship Strachan | Sep 24, 2019

You should count your blessings and leave it alone

How can I get my account number for on line payment

Maureen Wald | Sep 24, 2019
Tami DeBerry | Sep 24, 2019

Call customer service..

Can anyone help. Me with my bills

Jessica DeRosa | Sep 24, 2019
Matthew Evans | Sep 24, 2019

Call their customer service number

Is there a drop box for bill payment

Cormega Starks | Sep 24, 2018
Don Gasque | Sep 24, 2018

Yes its at the main building in the drive-thru

How do I sign up for e bills

Joan Klapper | Sep 24, 2018
Don Gasque | Sep 24, 2018

Im not really sure you can call the main office and they might can help you out.

I am selling my home,the account is still in my deceisted husbands name,Lewis D. Wyman, can I do this email or phone?

GayLarue Wyman | Sep 24, 2018
Matthew Evans | Sep 24, 2018

It may require you to send in some records but yes you should be able to as long as you are the informant on the death certificate

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