I've found the Home Depot on Keller Springs to be far superior across the board.
I spoke with A member of management at that location and they informed me about new safety protocol on employees operating heavy machinery. If someone is not qualified to operate the unit available in the store they will not let A uncertified operator perform any actions on them. This is more safety driven then sales driven when they have A hold up on bulk items.
How long did they wait?
Call the store manager. You are absolutely right.
Thanks! Your answer is awaiting moderation.