Try and go on line if possible
I have to register my overdue registration. How can I ... I missed the appt because it was so far away that I lost sight ... Now they do it only on line appt so I cannot check when my appointment was scheduled.... awful, want to do tight thing but impossible....
I downloaded an auto redial app to my phone and kept redialing until someone answered. The phone was always busy, then rang in two occasions and no one picked up. I got a very nice lady on the third successful call. The DMV is not processing registrations in person. You need to use the secure drop box at the front of the building. I saw someone being sent away from a service window and he was told that only license and permit transactions were being conducted in person. You can also renew the registration online.
https://dmv.ny.gov/registrations
Its difficult to get in touch with DMV but don't give up keep trying
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