Hello, we are open M-F 9am to 5pm and Saturday from 9am to 1pm. We do try to answer every call but are sometimes busy with other customers. We do have live chat on our website and would encourage you to try that if you cannot get through on the phones. Thank you for your question and have a nice day.
I haven't tried calling. But the guy was super helpful when I needed parts for my pontoon.
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