My son is very upset because his computer couldn’t be delivered today because I was at work and someone needed to sign for it. Is there any way I can pick it up so this doesn’t happen again?

Sometimes they'll let you sign a letter/note saying they can drop off the package without you signing upon receipt/delivery. The only thing is you have to be sure your neighborhood is safe and the package will be there when you get home. Once you sign, the responsibility for loss is no longer with the seller or the delivery company. It's all on you. Yes, you should call them and determine what would be the best way to handle this delivery. Possibly you can pick it up on your lunch hour. Ir maybe your son would be able to pick it up. As far as future purchases go, you might be allowed to have delivery go directly to your place if employment. Some companies allow this but often larger companies do not. (Why? Because once your place of employment gets involved, they're responsible for the item until you retrieve it. ) BTW - Don't let your son give you too much guff about not getting his package today. It's really not something you had control over. Good Luck.

You have to call them or sign up for a ups account on their website