I need passport back. No one has called me, my father passed and my mother needs her passport. You guys saod something was spell wrong and its been 1 month. Please send it back can she travel on a green card and expored passport? Funeral is nov. 7th

I am trying to call the office and no one isn’t answering

They can provide you with an emergency certificate just ensure it's for travelling both ways if not (only one way given) get the passport situated when you go to Jamaica.

No she would have to get an emergency passport maybe something like a paper from them to travel on it. Asap