Let me just start off by saying this is one of the worst representation of Jamaica in the US as a company entity. The staff at this establishment are particularly rude especially the women. They are slow and they act as if they are not getting paid for the service . They never answer the phone so don’t even bother to call it’s a waste of time calling them. I have done an application paid for everything and three months later they send you a letter requesting some new information I then send the information back and it’s been another 3 months no response. They need to evaluate their staff and make changes to provide customers better service and they also need to appoint someone to answer the phone if everyone in office is busy dealing with in person customers because a lot of the times questions that people are asking is not visible on their website or on their voicemail system . They also need to consider that not everybody lives in Miami. There is a lot people that are living all over Florida so for this to be the main hub . The service is below average. Actually the service is very poor not everybody has a luxury of driving to Miami back-and-forth deal with one off situations that could’ve been dealt with over the phone. If I could give this place zero stars I definitely would . As a company representing a whole country you guys need to evaluate and do better .
Toby Lym
Sep 12, 2022
Special mention to Mr Carter with excellent customer service and many thanks to all staff that take part in making the process easy!
Nicola Lym
Sep 12, 2022
Quick and efficient
fun animation
Sep 12, 2022
The service was very good I enjoy this place and the workers were very nice.
Do you do passport photo at the consulate if no, where is it done?
How long does the Express take
Donte Atkinson | Sep 14, 2018
Novia Gardner | Sep 14, 2019
How fast can I get my passport back, when renew
Can I travel to my country with an expired passport
Juliet Dillon | Sep 14, 2018
tahlia | Sep 14, 2019
Yes
My passport is stolen am a Jamaican what step do I need to take in order to apply for a new passport
Staceyann Colquhoun | Sep 14, 2018
Andrea Clarke | Sep 14, 2018
Contact the Jamaican Embassy
Can I get a paper notarized
Jeneva Jackson Jackson | Sep 13, 2021
Aisha Gayle | Sep 13, 2021
Yes you can get it notarized there. 10 dollars for papers originated from Jamaica. 20 dollars for papers originated in the USA.
Does the number work I call more than a 100 time
desann johnson | Sep 14, 2018
Mighty Righty | Sep 14, 2018
Phone works, but they rarely answer - the worst service you will every received in the USA!
Good afternoon,I was told that pensioners can post our life certificate destined for the attorney Generals office in Jamaica to your office and you will have them delivered.Is it true?
Klass Campbell | Sep 13, 2021
Consulate General of Jamaica | Sep 13, 2021
It is true. the Consulate will forward your Pension Life Certificate to the Attorney General's Department.
Sorry to say, they don't answer phone messages or emails. I took my wife there to find out the status on her passport. We live 2 hours away by car. Your best bet, is to go there personally. They move like are working in the hot Jamaican sun!! 🙄
From the pandemic my son applied for his passport. Did his interview and to date he has not received his passport
Merline Williams | Feb 15, 2022
PCB Limpiar LLC | Feb 15, 2022
Have you tried to email Passport office in kingston directly for information ?
Need to get a iten# but was told I need to get a authorize passport from your office do I need an appt. to come by your office?
edris kavanagh | Feb 15, 2022
Live Your Life To The Fullest | Feb 15, 2022
Appts ARE NOT required at the Consulate General of Jamaica. You can go in person to the building and inform the security guard that you do not have an appt and ask to be placed on the emergency list. Then you wait for your turn to be called upstairs.
If I show I’m Covid negative but I don’t have a vaccine can visit the island
Jo Batista | Jan 16, 2022
Ricky Cupp | Mar 17, 2022
Yes you currently don't need to be vaccinated to visit Jamaica however, you do need a negative COVID test that was performed within 72 hours before arrival.
Can I retrieve my passport back from FedEx
Tasheika jadusingh | Dec 17, 2021
Alphonso Anderson | Dec 17, 2021
Don't know for sure. They seem to use USPS Priority.
Please who can I contact if I can't get through to phone # to the Jamaican consulate in Miami Florida for ja. passport renewal?
A Google User | Nov 17, 2021
Jodyann Weaver | Nov 17, 2021
If you're unable to reach anyone via phone or email it would be best to drive there in person.
Do i need to take my minor in person for a renwal of passport.
Juliet Edwards | Sep 13, 2021
Andrew Williams | Sep 13, 2021
I would suggest calling the Consulate directly or visiting their website and posting your question there.
Is there a express service to renew jamaican passport in miami
Jays Post | Sep 13, 2021
Consulate General of Jamaica | Sep 13, 2021
Regrettably, an express service is not offered by the Passport, Citizenship and Immigration Agency (PICA) for overseas applicant. Please visit the PICA website (www.pica.gov.jm) to see if you are in the category to submit your application online directly. The online application process offers a turnaround time of 20 days.
Is there a location in Westmorwland we can get our Covid text done in order to return to the Unired States?
Millicent Davis | Sep 13, 2021
JAGHAN POULTRY | Sep 13, 2021
I have no idea, I lives in Miami.
URGENT!! How do I retrieve a green card that was submitted for passport renewal and emergency travel. We assumed we would get original documents back with emergency travel document and did not realize this is not the case. HELP! needed for travel!
Nadisha Mccalla | Sep 13, 2021
JAGHAN POULTRY | Sep 13, 2021
Call them, and give the date when you went to the office to renew of your passport.
I gave them my passport, and other documents, and they assured me they will send them back with the new passport in the mail.
I paid for FedEx, so I will get my documents with a secure delivery.
how do i set a appointment to come in to do my pass port
Toyota Samuel | Sep 13, 2021
Tiffany | Sep 13, 2021
The easiest way to set up an appointment with the Consulate of Jamaica is to go to the website.
Do you take passport picture
Petrina Clarke | Sep 13, 2021
Delmar Palm | Sep 13, 2021
They have a photo studio on the site and the photographer is very capable and very professional. But if you can take your own to expedite the process do so.
to gain dual citizenship, I must provide a birth cert. of my parents. I don't have that. to get a copy, I need a serial # located on the actual birth cert.. I applied for that # but have not heard a thing from them. Help!
Donna M Richardson | Sep 13, 2021
ronald green | Sep 13, 2021
Follow up with them..
Good Morning, Can you recommend a place to take passport photos, please. Not able to get size required.
Dahlia Graham | Sep 13, 2021
Otis Reid | Sep 13, 2021
They had a guy at the office taking pics for $20
How do i change my address
Susan Gordon | Sep 13, 2020
Claude M Barnes | Sep 13, 2020
Go to the post office and fo it
how much and how long it takes to do a express renewing of a passport
dawn campbell | Sep 13, 2020
Marco Barclay | Sep 13, 2020
Not sure but u can get an one time use emergency passport while u wait for yhe renew one
Do they have. Dress code
donovan Morgan | Sep 13, 2020
Owen Anglin | Sep 13, 2020
No
Who to make check/money order payable to
Colin Myrie | Sep 13, 2020
Derrick Miller | Sep 13, 2020
I don't think they accept checks, try googling their website. That information should be available.
There is an office on the 4th floor that does the photos. Cost $12 and the quality is exceptional.
I have a passport an I need to travel for a funral can I travel on my expired one
kayligah Davids | Sep 14, 2019
Kevin Jordon | Sep 14, 2019
No. You cannot travel on an expired passport. You have to get it renewed first.
Can you get a temporary passport an how long does it take you to get it
kayligah Davids | Sep 14, 2019
Consulate General of Jamaica | Sep 14, 2019
There are no temporary passport, a new or replacement application has to be made. Timeframe is 6 to 8 weeks once all your information can be verified.
I'm living in Los Angeles can I get a passport renewal done from Miami
Annette Mcintosh | Sep 14, 2018
robert Archer (Bobby Digital) | Sep 14, 2018
There is a Jamaican Consulate in Los Angeles
Is there a jamaica consulate in Orlando
Barbara Deer | Sep 14, 2018
Chris Hill | Sep 14, 2019
I doubt it. The closest one is in Downtown Miami
How long will it take to get back a renewed passport
Sasha-kay Rodriques | Sep 14, 2018
THERESA MYRIE | Sep 14, 2018
Don't know , need an answer immediately .
How much to renew my passport and how long?
Yaniela Sofia | Sep 14, 2018
tan kiaskiwi | Sep 14, 2018
$120.00 processing fee, 4-5 weeks
I mailed my passport in since March. I am unable to get an answer through calling or emailing. I would love to know if there is an issue or if I need to wait a little longer. Did anybody else have this issue? And if so what did you do? Thanks!
jana tomlinson | Sep 14, 2018
sweet seductive | Sep 14, 2018
Yes its happening to me right as I texed..did mines from march....haven't recieved it as yet either......so I guess we just of to wait for it.....and call till u get tru to somebody