They do whatever they want.

I'm lost, what was the question. My advice though is don't go Greyhound, that will cover most any questions you may have.

Yes they do

(Stephen Magged) my opinion is Greyhound is unreliable when the Governor of a STATE issued a statement of emergency with ice on the roads short form there are just not enough buses you get what you pay for

The buses are better than they used to be the internet on the bus is so much better It used to be so slow they need an express like on trains with private cars with doors that you can close microwaves to heay n re heat food other than that just one other complaint 26 hours to get from Va to Ga is criminal ...